Tesco issues face mask announcement after complaints – masks still mandatory

Lindsay Hoyle grills MP for not wearing face mask

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Tesco has responded to complaints after a large number of shoppers stopped wearing face masks in the store. Lockdown restrictions might start to ease but Britain’s biggest retailer wants to keep their aisles safe.

The supermarket has recently seen more shoppers attempting to enter without face masks.

A number of complaints have been received in several stores across England.

Pictures of people not wearing a face mask when shopping have been widely shared on social media.

After several complaints, the store has decided to issue an update on its rules.

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The supermarket insists that face masks are mandatory at all times. 

Tesco wants to make clear that rules are still in place and wearing a face mask is required unless you are exempt.

Since the beginning of the pandemic, ensuring a safe environment in the stores for people to buy their groceries has been the UK retailer’s number one goal.

They are committed to protecting their customers but also their employees.

The retailers also introduced other rules to ensure their customer’s safety, including the introduction of one-way systems or social distancing markings.

Tesco keeps encouraging people to shop alone to avoid the spread of the virus.

Since July 2020, the government has required everyone in England to wear a face mask in supermarkets.

However, it wasn’t until the beginning of 2021 when some supermarkets like Morrisons or Sainsbury’s started to ban shoppers without a mask.

Tesco, Asda and Waitrose followed soon after and started to deny entry to shoppers that didn’t want to follow the rules.

Retailers have been criticised in the past for not doing enough to stop people from breaking Covid rules as infections spread.

With this reminder, Tesco is making sure that customers won’t relax as lockdown restrictions ease.

In this latest statement, they are making clear that their priority is to keep protecting their shoppers and workers.

At the moment, the Government’s rules on wearing face masks and social distancing in shops remain in place.

That includes all supermarkets across the country.

Step four of the lockdown exit strategy is due to come into force on June 21.

These rules will then be reviewed, subject to the situation regarding coronavirus cases at that time.

A Tesco spokesperson said: “Since the start of the pandemic, we have focused on ensuring everyone can get the food they need in a safe environment.”

“To protect our customers and colleagues, we won’t let anyone into our stores who is not wearing a face covering, unless they are exempt in line with Government guidance.”

“We are also asking our customers to shop alone, unless they’re a carer or with children,” the spokesperson added.

“To support our colleagues, we will have additional security in stores to help manage this.”

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