‘Can you help my mummy?’ Brave four-year-old girl makes 999 call to save her mother who had collapsed at home after suffering a suspected seizure
- Mya Bentley, 4, from Hampshire called 999 after her mum unconscious at home
- Rachael Lang suffers from a Neurological Disorder causing stroke-like seizures
- Mya called the police after learning how to call 999 at school in October
- Mya was presented with a certificate for her bravery
A four-year-old girl has been hailed a hero and praised by police after her mother had a suspected seizure at home.
Quick-thinking Mya Bentley, from Hampshire called 999 after her mum Rachael Lang, 25, was found lying on their hallway floor unconscious in their Hamble home.
In the recording released this week, the ‘impressive’ youngster can be heard asking a police call handler ‘can you help my mummy?’
Mya had been taught about 999 in October at school the week before and calmly put her newly-learned skills into action as her father Chris Bentley, 27, was away for the week working.
Mya Bentley, 4, from Hampshire has been a hailed a hero after she called 999 when her mum Rachael Lang, 25, was found lying on their hallway floor unconscious in their Hamble home
In the recording released today, the ‘impressive’ youngster can be heard asking a police call handler ‘can you help my mummy?’. The mum has a Functional Neurological Disorder, which causes stroke-like symptoms and seizures, and was experiencing an episo
The schoolgirl has always dreamt of becoming a police officer, and being awarded a certificate for bravery at a police station on Wednesday, December, 21, only made her want to become one more.
Her mother Miss Lang to the floor in the downstairs hallway of their home in Hamble, near Southampton, Hants, at around 8pm on an evening in October.
Miss Lang suffers from Functional Neurological Disorder, which causes stroke-like symptoms and seizures, and was experiencing an episode.
Mya immediately phoned 999 and remained calm.
‘I’m eating a bit of my lunch’, Mya told the operator, before telling him that her mother was ‘on the floor’.
The schoolgirl has always dreamt of becoming a police officer
After being awarded a certificate for bravery at a police station on Wednesday, December, 21, only made her want to become one more
Mya explained that her father was at work and tells the operator her mum is sleeping’.
‘Can you help my mummy?’, Mya can be heard asking, before telling him ‘help my mummy’.
Mya told them their home address, then stayed on the phone until police officers arrived and then let them in.
Miss Lang said: ‘I suffer from an ongoing neurological condition, which I have had for about two years.
‘I don’t have much memory of what happened unfortunately, apart from what police and paramedics told me and a little from what Mya has told me.
‘Mya was trying to wake me up but couldn’t. Weirdly enough, Mya’s school had just taught them about 999 a week before. It was perfect timing because she knew exactly what to do.
‘I obviously couldn’t remember what she said but when I came round the police and paramedics said Mya had called them. I couldn’t believe it, I didn’t know she knew how to do that.
‘I said, ‘my four-year-old called you on my phone?’ and they said ‘yeah she did really well’, she was able to say our names and where we lived.
‘I’m really, really proud of her. I’m amazed that she was able to do that and that she knew what to say and stayed so calm and didn’t panic.’
Miss Lang said she and partner Mr Bentley, who works in environmental risk reduction, have told Mya about her mother’s condition but that she was able to recognise it was more serious than usual.
‘She realised that this was out of the ordinary’, Miss Lang said.
Speaking about hearing the call for the first time, Miss Lang said: ‘It was a mixture of emotions, I was extremely proud and quite emotional.
‘Although she sounded confident and calm, I know there’s a part of it where she was scared – when she said ‘can you help my mummy?’, that bit got me.
‘My favourite part is when she said she’s eating her lunch – she was eating a sandwich and she gets confused between lunch and dinner.’
Police Controller Paul Dawes, 45, who took the call, said: ‘For a four-year-old she did so well. I was just doing my job, it was her who was so impressive for such a young girl’
Mya and Miss Lang visited Hampshire Constabulary’s control room today in nearby Netley and was awarded a certificate for her bravery.
Miss Lang said: ‘She wants to be a police officer when she’s older. She’s always loved them, and this only solidified it for her.’
Miss Lang added: ‘We spoke to Mya’s school about what she did and she got to stand up in front of her class to tell them what she had done.
‘I just want to say a big thank you to the man who answered the phone because he kept her calm and kept her on the phone, sometimes with four-year-olds they can get easily distracted so he did a really good job.
‘I’m so grateful for all the help from the police and paramedics.’
Police Controller Paul Dawes, 45, who took the call, said: ‘For a four-year-old she did so well. I was just doing my job, it was her who was so impressive for such a young girl.
‘I have been a controller for 13 years. It can be a rewarding career. It is tough work but when calls come in like this one and we get a positive outcome, it makes it all worthwhile.’
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